Privacy Policy - Valley Federal Credit Union

Privacy Policy

Valley Federal Credit Union Privacy Policy Statement

A Private Note to our Members:

Valley Federal Credit Union is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.

Protect your account numbers, card numbers, PINs (personal identification numbers)and passwords.

To ensure that you can rely upon the quality of products and services, Valley Federal Credit Union stands behind the following privacy policy:

Valley Federal Credit Union will collect only the personal information that is necessary to conduct business. That means just what is necessary to provide competitive financial products and services – no more.

Valley Federal Credit Union will protect your personal information, Valley Federal Credit Union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against unauthorized access to personal records, ensure and integrity of communications and transactions, and protect member confidentiality.

You will always have access to your information. As a member of Valley Federal Credit Union, you will always have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.

Valley Federal Credit Union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services.

Valley Federal Credit Union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members’ well being. Under no circumstances will we authorize these firms to change your account without your express consent, and we will not sell member information to telemarketing firms.

Valley Federal Credit Union will offer you a choice in how your information is used. Any member of our credit union may elect to keep their information from being shared with our business partner. We will inform you on how to exercise your choice, and we will take all reasonable steps to make sure your requests are followed. At least once a year, we will remind all members of their right to choose.

SMS/Text Messaging

By agreeing to receive VFCU’s SMS/Text messages, you agree and consent to VFCU’s SMS Privacy Policy. These policies are subject to any change at any time without notice. Please review these policies for any changes. By using SMS after any changes, you consent and agree to the revised policies.

We will not contact you to for any other purposes other than to provide information on our products and services. You can opt out of our SMS services by Replying STOP at any time.

VFCU will not share any written information shared through SMS with third parties.

    If after reading this notice you have any questions, please contact us at:

    Valley Federal Credit Union
    183 East Price Road
    Brownsville, Texas 78521
    (956) 546-3108